PMO Challenges 2026: 9 Experts Share Their Insights

As we have entered 2026, PMOs are under increasing pressure to do more than manage projects; they are expected to enable strategy, orchestrate change, and demonstrate tangible value in a volatile business environment. Rapid advances in AI, growing expectations around sustainability, and shifting workforce dynamics are reshaping how PMOs operate and how success is defined.

To explore what this means in practice, we interviewed a group of PMO leaders who shared their perspectives on the biggest challenges PMOs will face this year. Their insights highlight recurring themes around adoption, leadership, strategy alignment, data, and human-centric delivery, all offering PMO leaders, executives, and project managers practical lenses through which to assess their own organizations.

Human-Centric PMOs and Global Expansion

Heba Al Shehhi, Head of PMO at the Dubai Municipality and author of Elements of Leadership, shared that one of the most significant challenges PMOs will face in 2026 is leading with a human-centric mindset while remaining relentlessly focused on value and the customer. This is particularly evident in construction and infrastructure environments, where delivery models are traditionally rigid, heavily vendor-driven, and process-intensive. Embedding principles such as open dialogue, trust, and kindness into these ecosystems can feel counterintuitive when contractual obligations, schedules, and cost controls dominate daily decisions. Yet, this same challenge presents a powerful opportunity. There is a growing recognition that project success is driven first by people—how they collaborate, make decisions under pressure, and align around purpose—before process and technology. PMOs that can consciously balance structure with human-centric leadership will be better positioned to sustain performance, resilience, and stakeholder confidence in increasingly complex delivery environments. At the same time, 2026 will see a continued expansion of PMOs, particularly across government entities in the MENA region, where many organizations are formally establishing PMOs for the first time. While this signals maturity and ambition, it also exposes a common challenge: the demand for PMOs is accelerating faster than the clarity on how to design, implement, and evolve them effectively. This gap creates a strong opportunity for structured, globally recognized guidance. Frameworks such as the PMI PMO Practice Guide, supported by practitioner-level capability building through certifications like the PMO Certified Practitioner (PMO-CP), offer practical pathways to move from intent to impact. When PMOs are built on clear purpose, defined value, and capable leadership, they can move beyond governance structures to become true enablers of strategy and delivery excellence.

Leadership at the Intersection of People and Technology

Amireh Amirmazaheri, CEO and Co-founder of PMO Solutions, believes the PMO’s greatest challenge in the coming years is leadership. Not leadership in its traditional sense, but one that drives business success amid rapid technological change, evolving business models, and a multi-generational workforce with diverse expectations. Traditional leadership styles built for stability and predictability are no longer suited to the pace at which organisations must now learn, unlearn, and adapt. For PMOs, this means occupying a stronger leadership position at the intersection of people and technology. The task is to deliberately release legacy practices that no longer create value while developing new leadership and communication capabilities aligned with business objectives. PMOs must understand what aspects of delivery can be enhanced by technology and where human capability must be strengthened—particularly in judgement, alignment, trust, and decision-making. Increasingly, PMO effectiveness will be measured not by control but by its ability to unite people and technology to achieve business outcomes with clarity, pace, and confidence.

Structuring Data for Complex Projects

From his perspective, Jeremie Averous, founder of Project Value Delivery, a global consultancy on large complex industrial and infrastructure projects, observes that large complex projects execution increasingly requires an integration of PMO data across contributing organisations, to enable a single source of truth at least on matters of schedule and project risk. This requires a substantial structuring of data, and standardisation of data format, to allow the exploitation of this data at the right level of detail for the different purposes of PMO activities and objectives. Too many organisations do not structure enough their PMO data and thus do not use sufficiently this available data. There is a clear value in enhancing its recovery and usage. This can also be the groundwork for improved data analysis and lessons learned, including the implementation of AI tools based on this rich data from current and past projects.

Sustainability as a Core Success Driver

Joel Carboni, Founder and President of GPM Global, underscores that one of the defining challenges for PMOs in 2026 will be that sustainability is now a proven indicator of project success, yet most project managers are not equipped to recognize or manage it. PMI’s Project Success research shows sustainability and social impact as top predictors of perceived success, but at the project level these impacts are rarely identified, assessed, or acted on. Sustainability still lives in strategy decks and reports, not in scope decisions, risk conversations, or procurement choices. This leaves PMOs accountable for outcomes they cannot influence. The real work ahead is not better reporting but building practical competence so project managers know what to look for, what questions to ask, and how everyday project decisions shape long-term value. Without that shift, PMOs will continue to optimize delivery while missing one of the strongest drivers of success.

From Activity Reporting to Decision Support

According to Bill Dow, Renowned Project Management Expert & PMO Specialist, one of the biggest challenges for PMOs will be moving beyond activity-based reporting and into true decision support for leadership. Too many PMOs still focus on tracking tasks and producing dashboards, while executives are looking for clarity, trade-offs, and guidance on where to focus limited resource capacity. This shift requires stronger discipline around value management, prioritization, and benefits realization, along with the confidence to challenge work that no longer aligns with strategic objectives. PMOs that succeed will be those that help leaders make better decisions, that are aligned to the organization’s overall strategy. There is nothing more important a PMO can do but align to strategy!

User Adoption as an Ongoing Capability

Elizabeth Harrin, author of Managing Multiple Projects, believes one of the most underestimated challenges for PMOs in 2026 will be user adoption, particularly as organisations invest heavily in portfolio and project management tools but struggle to embed them into day-to-day working practices. Training alone is not enough: PMOs have to recognise that different user groups engage with tools in different ways and at different frequencies, and then design adoption approaches accordingly. Too often, success is measured by system go-live rather than by whether behaviours actually change. PMOs that succeed will treat user adoption as an ongoing capability, supported by sponsorship, clear processes, champions, and the courage to remove old ways of working so new ones can take their place.

AI as an Amplifier of PMO Value

According to Americo Pinto, PMOGA Managing Director at PMI, AI will amplify whatever a PMO already is in 2026. In mature environments, it can strengthen clarity and decision support; in weaker ones, it may just accelerate noise. The real challenge is not adopting AI, but making sure the organization is ready to turn delivery into value, because value will not be a byproduct of automation; it will remain a product of adoption and trust. Many PMOs still confuse service delivery with value realization, and even good outcomes can be overlooked when expectations shift faster than the PMO’s narrative. PMOs that succeed will use AI to improve insight, while actively framing value in a way executives recognize.

Organizational Project Delivery at Enterprise Scale

Joe Pusz, PMO Founder and CEO of PMO Squad Staffing, highlighted that 2026 looks to be another year PMO Leaders will be making progress providing value to their organizations. PMO leaders have struggled to gain adoption across the organization but this year looks to continue the progress made in 2025 with Organizational Project Delivery. Historically, PMOs had isolated themselves from the broader organization creating an Us vs Them dynamic which often resulted in a lack of acceptance of project delivery tools and techniques. The organizations most successful at project delivery utilize their PMO to expand delivery capability enterprise wide and not just confined to the PMO. Look for PMO leaders to drive organizational project delivery with enterprise training, strategic alignment, enterprise resource and capacity planning, and efficient delivery frameworks focused on project outcomes. Enabling the entire organization with an OPD approach will systemically drive value creation and remove the barriers PMO leaders have faced with acceptance and adoption.

Bridging Strategy and Project Tactics

For Johanna Rothman, author of Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects and Project Lifecycles: How to Reduce Risks, Release Successful Products, and Increase Agility, 2026 may well be the year that everyone realizes the PMO has one challenging job: to bridge the organization’s strategy with the tactics of project management. When the PMO recognizes that, they can clarify the strategy with the necessary details: which problems does this organization want to solve for which customers? It’s a simple enough question, but only the organizational strategy can answer that question. Even better, when the PMO helps clarify the strategy, the projects can decide what not to do. That can simplify the projects and help everyone succeed. All of that creates the possibility for shorter feedback loops in the PMO and the projects. And that allows for more frequent and useful change.

Conclusion

Taken together, these perspectives show that the PMO of 2026 is being reshaped on multiple fronts: adoption, data, strategy, leadership, sustainability, AI, and human-centric ways of working. Success will depend less on any single methodology or tool, and more on the PMO’s ability to continuously adapt, clarify value, and act as an integrator across strategy, technology, and people.

The trends emerging across the profession point in the same direction: PMOs that thrive will be those that are agile, data-informed, and relentlessly value-focused, while staying anchored in human skills such as stakeholder engagement, communication, and ethical judgment. Rather than competing with delivery teams or acting as a gatekeeper, the PMO is evolving into a strategic hub that connects executive intent with on-the-ground execution, helping leaders make better decisions in environments defined by uncertainty.

This evolution also brings a new accountability. As AI, automation, and advanced analytics become standard, PMOs must ensure that the insights they generate are trusted, explainable, and aligned with responsible and sustainable business practices. At the same time, growing expectations around ESG and social impact mean PMOs can no longer treat sustainability as an afterthought; it has to be embedded into portfolio choices, governance, and measures of success.

For PMO leaders, C-suite sponsors, and project managers, these insights offer both a warning and an invitation: the challenges are significant, but so is the opportunity to redefine what a PMO is and the impact it can have on the organization’s future. The decisions made in 2026 about where to invest, which capabilities to build, and how boldly to embrace new ways of working, will determine whether the PMO remains a reporting function or steps fully into its potential as a strategic, value-creating force.

Now that you are ready to tackle 2026 PMO Challenges, learn how to build a world-class PMO.