Exchange25 North America FAQ

Registration is complimentary for all current Planisware customers.

Need help justifying your attendance, click here.  

Access to the full event, which includes. 

• All in-person sessions: keynotes, customer sessions, workshops, knowledge sharing sessions, thought leadership sessions and paid training sessions. 

• Exclusive networking opportunities with attendees 

• Tuesday’s welcome reception, Wednesday & Thursday breakfast and lunch, Wednesday’s customer appreciation dinner and Planisware’s Excellence Awards Ceremony 

• Event app and platform with full agenda, attendee list, sponsor info, and more! 

You will receive a registration confirmation email showing your e-ticket. Your ticket automatically gives you access to the event.

You will receive an email with an access link closer to the event platform where you will be able to view a detailed agenda, build your own agenda, learn about sponsors, and start connecting and messaging registrants. 

For in-person attendees, you do not need to sign up for sessions. However, you can build your own agenda once you have logged-in to the event app or platform. All in-person registrants will receive communication about this. 

Registrants will receive an email with information about how to access the event platform (from your web browser and phone) once the platform is live. Be sure to log-in (sign up for first time users) with the same email you registered with (case sensitive). 

We highly recommend downloading the event app on your phone BEFORE attending Exchange in San Francisco, as you will need to confirm your email. 

Once logged-in, update your profile and photo, start browsing the attendee list and see if there's anyone you want to connect with, and add sessions to your personal "MY AGENDA" by clicking the + in the session. 

Exchange25 will take place in San Francisco, CA: 
 
Grand Hyatt San Francisco
345 Stockton Street
San Francisco, CA 94108
(415) 398-1234

sanfrancisco.grand@hyatt.com

The closest airport is the San Francisco International Airport (SFO). 

Grand Hyatt San Francisco is offering a discounted rate of $229/night. Instructions on how to book your hotel room will be included in your registration confirmation email. Attendees are responsible for their travel and hotel accommodation. The hotel room block is available until March 7, 2025. Room rates are based on availability and are subject to change.

All Event attendees are expected to help promote a safe environment and a productive Event experience for everyone. You are encouraged to: 

• Follow any rules and recommendations from the Event organizers to comply with any current health regulations. 

• You may not physically attend the Event if you present any symptoms of COVID 19 including but not limited to fever, chills, muscle pain, shortness of breath, coughing, fatigue, muscle or body aches, headache, sore throat, loss of taste or smell, congestion or runny nose, nausea or vomiting, diarrhea in the last 24 hours. 

Pending speaker approval we will post the video recordings and slide decks, with additional resources, in the Planisware Community Forum.  

Session recordings will be available following Exchange25, exact date is to be determined and is based on when recordings become available to the Planisware team.

No. Any recordings available after Exchange25 will be available for all Planisware customers.

Network before the event in our community forum! 

Registrants will get access to the event platform before the event. Once inside the platform, you can connect with attendees, chat and video chat, request 1-on-1 meetings, and more! 

We will have a Planisware Village where attendees can grab a coffee, network, visit sponsors and Planisware stations, do some work, and relax. 

There is no dress code. We recommend business casual (what you may wear to work at an office) for the conference meetings and sessions. Tuesday welcome reception is casual, and Wednesday Appreciation Dinner is smart casual (a spin on your work attire, for example). These are just recommendations - we want you to be comfortable so please wear what works for you. 

Most Exchange25 sessions are eligible for self-reporting PDUs in the Education category. Information you may need to claim your PDU can be found at ProjectManagement.com. For assistance with claiming your PDU, please contact contactus@projectmanagement.com. 

Please contact exchange@planisware.com if you would like to be sent your individual session attendance report from Exhange25. 

Any current Planisware Enterprise or Orchestra customer can submit.

Yes, you’re welcome to submit again.

If you are a previous winner, please be sure your submission is on a different project.

Previous participants who did not become a winner can submit on the same project or submit a new one.

The following details are needed for the submission (sent in via submission form and email):

• Lead Submitter First and Last Name
• Work Email Address
• Category preference (Innovation, ESG, Digital Transformation, or Automation & Productivity)
• Project Summary & Details
  • Brief description about the company, the challenge the company was facing, keys to success in addressing said challenge, and business benefits achieved with Planisware Enterprise or Planisware Orchestra
• Benefits to Business
  • Summarize the benefits, outcomes realized, and/or value that resulted from the project shared, especially with quantifiable metrics where applicable.
• Key Project Members
  • Note the names of each team member that participated on the project from start to finish
• Preferred Mailing Address
• Acknowledgement of Planisware's Privacy Policy
• Agreement to Awards Terms & Conditions

You're welcome to include additional content along with your submission, such as a PPT presentation and/or images.

If selected as a finalist and winner, we would like to spotlight details of your submission to other customers as well as through social media channels, the awards website, and the Community Form. Note the Terms & Conditions below:

By making a submission to the Planisware Excellence Awards program, you understand and acknowledge that Planisware may (i) share your submission with members of the Planisware Excellence Awards jury and participants of the Exchange25 conference, which may include other customers of Planisware and (ii) publish a list of all participants including your company name, logo, and finalist or winner status on its website and in social media channels through formats including text, image and/or short video. Any video and/or written use case publication will be coordinated with you and subject to your prior approval. Please contact your Planisware representative if you have any questions about our use of your submission information.

The deadline to submit is Friday, February 14, 2025 @ 11:59pm PT.

A judging panel consisting of Planisware customers will review the participants based on selection criteria and vote on award winners for each category.

Winners are announced live during Exchange25 in San Francisco, California on March 26, 2025.

Please note that you do not need to be in attendance to receive an Excellence Award. All winners will be acknowledged at the Award Ceremony regardless if the team is in attendance or not.

Winners of the Planisware Excellence Awards will receive the following:

• Flight & lodging to the next in-person Exchange & dinner with Planisware executives (1 individual per submission)
• Community Badge, Trophy, and a Planisware Gift
• Use case produced by Planisware showcasing your achievements

All participants will receive a Planisware branded gift.

If there's a reward you're not able to receive, or that you have questions about, write to awards@planisware.com. We're happy to work with you on finding alternatives.

For questions about the Planisware Excellence Awards or to share feedback about the experience, please email us at awards@planisware.com.