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  1. Exchange26 North America FAQ

Exchange26 North America FAQ

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Registration & Event Access

How much does Exchange26 cost?

Registration is complimentary for all current Planisware customers.  

If you need help justifying your attendance, click here. 

What will be included in on-site (Denver) registration?

Access to the event, which includes.

  • All in-person sessions: keynotes, customer sessions, workshops, knowledge sharing sessions, thought leadership sessions and paid training sessions.
  • Exclusive networking opportunities with attendees.
  • Tuesday’s welcome reception, Wednesday & Thursday breakfast and lunch, Wednesday’s customer appreciation dinner and Planisware’s Excellence Awards Ceremony.
  • Event app and platform with full agenda, attendee list, sponsor info, and more! 
I've registered. Now what? Where is my ticket?

You will receive a registration confirmation email. Your registration will ensure you receive an access badge onsite.

 

I've registered for Exchange26. Do I also need to register for individual sessions?

For in-person attendees, you do not need to sign up for sessions. However, you can build your own agenda once you have logged-in to the event app. All in-person registrants will receive communication about this. 

 

I've registered. How do I access the event platform?

Registrants will receive an email with information about how to access the event app from your web browser and phone) once the platform is live. Be sure to log-in (sign up for first time users) with the same email you registered with (case sensitive).  

We highly recommend downloading the event app on your phone BEFORE attending Exchange26 in Denver, as you will need to confirm your email.  

Once logged-in, update your profile and photo, start browsing the attendee list and see if there's anyone you want to connect with, and add sessions to your personal "MY AGENDA" by clicking the + in the session. 

Hotel & Travel Information

Where will Exchange26 take place?

Exchange26 will take place in Denver, CO:  
  
Grand Hyatt Denver 
1750 Welton St. 
Denver, Colorado 80202 
+1 303 295 1234 
 
Qualitydenrd@hyatt.com

How do I get there?

The closest airport is the Denver International Airport (DEN). 

Are there any travel or accommodation discounts available?

Grand Hyatt Denver is offering a discounted rate of $239/night. Instructions on how to book your hotel room will be included in your registration confirmation email. Attendees are responsible for their travel and hotel accommodation. The hotel room block is available until February 23, 2026. Room rates are based on availability and are subject to change. 

Health, Safety, & COVID Safety Requirements for In Person Attendees 

What are the Health, Safety, & COVID Safety Requirements?

All Event attendees are expected to help promote a safe environment and a productive event experience for everyone. You are encouraged to:  

  • Follow any rules and recommendations from the event organizers to comply with any current health regulations.  
  • You may not physically attend the event if you present any symptoms of COVID 19 including but not limited to fever, chills, muscle pain, shortness of breath, coughing, fatigue, muscle or body aches, headache, sore throat, loss of taste or smell, congestion or runny nose, nausea or vomiting, diarrhea in the last 24 hours.

Agenda, Sessions, & Networking

Can I view session recordings and slide decks later?

Pending speaker approval, we will post the video recordings and slide decks, with additional resources, in the Planisware Community Forum.  

 

Which session recordings will be available after Exchange26 and for how long?

Session recordings will be available following Exchange26, exact date is to be determined and is based on when recordings become available to the Planisware team

Do I need to sign up (add to my personal agenda) to a specific presentation/session in the event app to access the recording later?

No. Any recordings available after Exchange26 will be available for all Planisware customers. 

What networking opportunities are there? 

Network before the event in our community forum!  

Registrants will get access to the event app before the event. Once inside the platform, you can connect with attendees, chat, request 1-on-1 meetings, and more!  

We will have a Planisware Village where attendees can grab coffee, network, visit sponsors and Planisware booths.

Is there a dress code? What is recommended for attire?

There is no dress code. We recommend business casual (what you may wear to work in an office) for the conference meetings and sessions. Tuesday welcome reception is casual, and Wednesday Appreciation Dinner is smart casual (a spin on your work attire, for example). These are just recommendations - we want you to be comfortable, so please wear what works for you. 

How can I claim PDUs for Exchange26 sessions I've attended?

Most Exchange26 sessions are eligible for self-reporting PDUs in the Education category. Information you may need to claim your PDU can be found at ProjectManagement.com. For assistance with claiming your PDU, please contact contactus@projectmanagement.com.  

Please contact exchange@planisware.com if you would like to be sent your conference attendance report from Exhange26. 

Planisware Excellence Awards

Who can apply?

Any current Planisware Enterprise or Orchestra customer can submit.

If we participated in the awards previously, can we still make a submission?

Yes, you’re welcome to submit again. 

If you are a previous winner, please be sure your submission is on a different project. 

Previous participants who did not become a winner can submit on the same project or submit a new one.

What information is required for a submission?

The following details are needed for the submission (sent in via submission form and email): 

  • Lead Submitter First and Last Name 
  • Work Email Address 
  • Category preference (Innovation, ESG, Digital Transformation, or Automation & Productivity) 
  • Project Summary & Details 
    • Brief description about the company, the challenge the company was facing, keys to success in addressing said challenge, and business benefits achieved with Planisware Enterprise or Planisware Orchestra 
  • Benefits to Business 
    • Summarize the benefits, outcomes realized, and/or value that resulted from the project shared, especially with quantifiable metrics where applicable. 
  • Key Project Members 
    • Note the names of each team member that participated on the project from start to finish 
  • Preferred Mailing Address 
  • Acknowledgement of Planisware's Privacy Policy 
  • Agreement to Awards Terms & Conditions 

You're welcome to include additional content along with your submission, such as a PPT presentation and/or images. 

Will information from my submission be made public?

If selected as a finalist and winner, we would like to spotlight details of your submission to other customers as well as through social media channels, the awards website, and the Community Form.  

Note the Terms & Conditions below: 

By making a submission to the Planisware Excellence Awards program, you understand and acknowledge that Planisware may; (i) share your submission with members of the Planisware Excellence Awards jury and participants of the Exchange25 conference, which may include other customers of Planisware; (ii) publish a list of all participants, including your company name, logo, and finalist or winner status, on its website and in social media channels through formats including text, image, and/or short video; and (iii) coordinate any video and/or written use case publication with you, subject to your prior approval. Travel Award: Planisware will cover travel expenses for one member of the winning team per category to attend the Exchange26 Conference. The conditions of this travel award are as follows: Travel must be domestic (within the same country as the winner’s company). Travel will be provided in coach class only. Only one individual per winning team per category will have their travel expenses covered. Please contact your Planisware representative if you have any questions about our use of your submission information or the travel award conditions. 

What is the deadline to make a submission?

The deadline to submit is Friday, January 30th at 11:59 PM PST.

How are winners decided?

A judging panel consisting of Planisware customers will review the participants based on selection criteria and vote on award winners for each category. 

When are the winners announced?

Winners are announced live during Exchange26 in Denver, CO on March 18, 2026. 

Please note that you do not need to be in attendance to receive an Excellence Award. All winners will be acknowledged at the Award Ceremony regardless if the team is in attendance or not.

What do winners and participants receive?

Winners of the Planisware Excellence Awards will receive the following: 

  • Flight & lodging to the next in-person Exchange & dinner with Planisware executives (1 individual per submission) 
  • Community Badge, Trophy, and a Planisware Gift 
  • Use case produced by Planisware showcasing your achievements 

All participants will receive a Planisware branded gift. 

If there's a reward you're not able to receive, or that you have questions about, write to awards@planisware.com. We're happy to work with you on finding alternatives. 

Where do I send additional questions/feedback?

For questions about the Planisware Excellence Awards or to share feedback about the experience, please email us at awards@planisware.com. 

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